We will never ask for your personal information.
If you receive emails from Traders Friendly it is because our records indicate you signed up for a free subscription through our website, on a social media site, or through a promotion on an affiliate email or website.
If you do not want us to place cookies on your hard drive, please consult your internet browser’s documentation for information on how to turn off and delete persistent cookies. However, if you decide not to accept cookies from us, the website may not function properly.
We use Google Analytics features (Demographics and Interest Reporting) to create content relevant to our users’ interests. You can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Settings or disable tracking by using the Google Analytics Opt-Out Browser Add-On.
We may collect Personal Information that you submit to us voluntarily through our website. We collect this information when you register, create and edit a profile, answer survey questions, enter contests, use certain features on the site or other methods of submitting information. The types of information you can choose to provide on our site may include, without limitation:
- Name, username, password, email address, and other contact information.
- Billing and shipping addresses, credit card number, and expiration date.
- We or our third party service providers may also gather information relating to your devices, including device model, operating system, browser type, unique device identifier, IP address, mobile phone number, mobile network carrier, and location (such as application installations).
- Other Personal Information you choose to provide such as your preferences, etc.
Our Website is not intended to be used by children, and we will not knowingly collect personally identifiable information from children.
We have a strict anti-spam policy.
Any e-mail you send to Traders Friendly is completely confidential. We will not add your name to our e-mail list without your permission. For security reasons, if your inquiry is about one of your subscriptions, we may ask you to submit some additional information only to verify the information you have already given us.
We require that all emails promoting Traders Friendly be sent only to clients who have agreed to receive such messages. Occasionally, we grant trusted partners access to your information to provide further opportunities we believe are beneficial. We only make these arrangements or transfers where we are satisfied that adequate levels of quality and protection are in place to protect your best interests.
We prohibit any advertising of our brand and website using unsolicited email messages. Not complying with this policy will cause affiliate termination.
If you feel you’ve been sent unsolicited emails promoting our brand or website, please email us at [email protected]. We will immediately investigate all complaints related to unsolicited messages.
We take measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to protect against unauthorized access to systems where we store personal data.
We restrict our data access to our employees, contractors, trusted partners, and agents who use this information to operate, develop, promote and improve services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution if they fail to meet them.
We may use your Personal Information for the following general purposes:
- To fulfill or respond to your inquiries.
- To address administrative needs and communications.
- To improve our products and services.
- To contact you for internal business purposes.
- To provide you with newsletters, surveys, promotions, and notices on changes and upgrades to our products and services.
- Marketing communications from third parties.
We use Anonymous Information such as web or mobile pages you have viewed, in order to analyze request and usage patterns so that we may improve our products and services, enhance our user experience, and gather broad demographic information for aggregate use. Anonymous Information consists of data that would not identify you personally; these records exclude information (such as your name) that makes them personally identifiable to you. We may disclose Anonymous Information to third parties that promote our products and services. We reserves the right to use and disclose Anonymous Information to third parties in our discretion.
If you provide Personal Information for a certain reason, we may use the Personal Information in connection with the reason for which it was provided. For instance, if you contact us by e-mail, we will use the Personal Information you provide to answer your question or resolve your problem and will respond to the email address from which the contact came.
We may share your Personal Information with third parties to provide you with the products and services that we offer you through the Website. We make no representations or warranties as to how such third-parties will use your Personal Information. You expressly consent to the sharing of your Personal Information with our contractors and third party service providers (for example, without limitation, individuals providing support services to Campaign Monitor, targeted advertising through Facebook, Twitter, etc) for the sole purpose of providing products and services to you.
We may participate in co-branding or co-promotional agreements with third parties pursuant to which we may share Personal Information with such third parties (“Partner Companies”). For example, we may participate in agreements with Partner Companies pursuant to which we provide the Partner Companies with a URL and a customer registration page co-branded with, or private labeled by, the Partner Companies, and the Partner Companies distributes and promotes the URL to its customers. A Partner Company may have access to Personal Information that we collect from its customers. As a result, if you register on the Website through a Partner Company, we may provide your Personal Information to the Partner Company. We do not control the privacy practices of these Partner Companies.
We may offer you the chance to participate in drawings, contests, giveaways, and promotions (“Special Promotions”) through our Website. By registering for a Special Promotion, you agree to the official rules that govern that Special Promotion, which may contain specific requirements of you, including, except where prohibited by law, allowing the sponsor(s) of the Special Promotion to use your name, voice and/or likeness in advertising or marketing associated with the Special Promotion. If you choose to enter a drawing, contest or other promotion, personally identifiable information may be disclosed to third parties or the public in connection with the administration of such Special Promotion, including, without limitation, in connection with winner selection, prize fulfillment, and as required by law or permitted by the Special Promotion’s official rules, such as on a winners list.
We may use your Personal Information in order to provide to third parties non-personal aggregated information about you that does not allow you to be identified or contacted and that is combined with the Personal Information of other users (“Aggregate Information”). For example, we might inform third parties regarding the number of users of our site and the activities they conduct while on our site. We might also inform a company that performs services or that provides products and/or services to us (that may or may not be a business partner or an advertiser on our site) that “50% of our users live in the USA” or that “85% of our users have purchased products and/or services which can be downloaded from our Website.” Depending on the circumstances, we may or may not charge third parties for this Aggregate Information. We may not limit the third parties’ use of the Aggregate Information.
Under the following scenarios, we may be required to share your Personal Information:
- If we respond to subpoenas, court orders or legal process, or if we need to establish or exercise our legal rights or defend against legal claims.
- If we believe it is necessary to restrict or inhibit any user from using any of our Websites, including, without limitation, by means of “hacking” or defacing any portion thereof.
Links To Third-Party Websites
The Website may contain links to and from third party websites of our business partners and various contact management services. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for their policies. Please check the individual policies before you submit any information to those websites.